Frequently Asked Questions
Everything you need to know about the Nude Project experience.
How long will it take to receive my order?
Orders within the EU typically arrive within 3-5 business days. International shipping may take 7-10 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How should I care for my Nude Project garments?
To maintain the quality of our fabrics and prints, we recommend washing items inside out at 30°C and avoiding the use of a tumble dryer. Always check the specific care label on each piece.
Do you restock sold-out items?
Most of our drops are limited edition to maintain exclusivity. However, we occasionally restock our 'Essentials' collection. We recommend signing up for our newsletter to be notified of any restocks.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and localized options like Klarna for flexible payments.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of the order being placed. Please contact our support team immediately.